Join our team - Business Operations Manager (Part-time Contractor)
/Based in Eden, North Carolina, The Dialogue Company, LLC (TDC), is a start-up consulting and training organization focused on Diversity, Equity, and Inclusion through effective dialogue strategies.
We envision a world where individuals, communities, and organizations fully benefit from the power of dialogue processes as they create extraordinary experiences and solve problems. We provide thought leadership, products, and services that help people become enthusiastic, empowered, effective in dialogue that transforms people and systems.
About the Position
TDC is looking for an independent contractor to serve as the Business Operations Manager (BOM) supporting the rapidly expanding work of The Dialogue Company. The BOM will work virtually managing administrative, financial, and project management tasks. The ideal candidate should be analytical, well organized, tech-savvy, and have an acute attention to detail. They must be proficient with Microsoft and Google Suite applications. The BOM must be adept in utilizing collaboration and project management tools such as Trello as well as expense reporting tools such as Quickbooks. They should have experience with MailChimp and Client Relationship Management tools. The BOM must be reliable and flexible and possess a “can-do” attitude. Preference is given to candidates with an interest/experience in Diversity, Equity, and Inclusion work.
General Responsibilities
This is a remote position with overall responsibilities for day-to-day daily business operations to ensure organizational excellence. The Business Operations Manager reports to the TDC Principal and Founder and coordinates with a distributed workforce of staff and contractors.
Long-term planning to create initiatives that further the company’s overall goals and viability.
Helping manage and implement organizational objectives, strategies, policies, workflows, and tactics
Assessing and analyzing project budgets to find ways to minimize expenses and optimize profits
Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
Identifying potential opportunities to expand or shift course in order to take advantage of changes in the marketplace
Coordinating with team members to foster the exchange of ideas and provide cross-team learning opportunities
Inspiring and motivating TDC members to perform at their best
Specific Responsibilities
Provides for the development, coordination, oversight, and execution of:
Superior client service protocols and workflows
Production of the proposal, work scope, and reporting documents
Contract and vendor service agreements management
Standardized operating procedures
Coordination of Administrative, Programmatic, and Communications Associates
Ongoing technology maintenance, training, and database management
Office system transitions and outsourced services, including but not limited to: accounting, technology, website, industry-specific software, and general maintenance
Financial management, producing client invoices, and coordinating with TDC Bookkeeper and Accountant to ensure accurate Accounts Receivable, Accounts Payable, and Expense Management
Filing, record-keeping, and operational aspects as they impact business operations
Maintaining compliance with local, state, and federal authorities
All property and liability insurance programs
Preferred Skills and Requirements
Self-directed professional with 2-3 years of small business operations experience
Proven experience coordinating a remote workforce and operating efficiently in a virtual environment
Knowledge of office management systems and procedures
Strong organizational abilities, including planning, delegating, and business processes
Excellent time management skills and ability to prioritize work to meet all deadlines
Attention to detail and problem-solving skills
Excellent written and verbal communication skills; Strong copy-editing skills
Experience with accounting and Quickbooks
Experience with CRM database software
Experience with website and social media tools - a plus
Proficiency in MS Office/G-Suite
Minimum of an Associate’s/Bachelor’s degree in a field related to business administration
A proactive approach to problem-solving with strong decision-making skills
Interest in Diversity, Equity, and Inclusion--specifically in anti-racism work
Demonstrated emotional intelligence
Education
Minimal of a 2-Year Degree Required
Hours
15 - 20 hrs per week; work hours occur between 8a-8pm EST, M-F
Compensation/Rate
Up to $50/hour (Depending on experience).
Required Level of Language Proficiency
English - verbal and written
Work Location
This is a remote position. Work may be performed anywhere in the United States.
Anticipated Start Date
July 12, 2021
HOW TO APPLY
Please submit a cover letter, resume, relevant work samples, and rate requirements here. Include in the subject line: TDC Business Operations Manager Position.
Priority is given to applications received on or before July 1, 2021.
No phone calls, please.
Please note that this is an independent contractor position, not employment. No employee benefits are offered.
